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Tuesday, October 12 • 1:00pm - 1:50pm
Easy to Accumulate, Difficult to manage: Remediating Technical Debt

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A technical debt remediation project that was already in its planning phase had to be completely reimagined for a post-pandemic return to campus. With a list of 9 compliance metrics needing to be assessed on over 1,700 devices across a 50 department division, the sudden change to remote-work brought on by the global pandemic made accurate inventory management seemingly impossible. Equipped with a department of only 13 technology staff members, we developed a comprehensive schedule and communication plan and roll-out to accommodate the unique needs of 50 different stakeholder departments.

Presentation will include:
- Problem overview (what is Technical Debt? How does it compound? Why is it difficult to eliminate?
- Mechanisms we tracked
- Tools and resources
- Communication plans
- Various roadblocks and solutions
- Overall completion metrics
- Technical debt prevention methods

Participants will leave with a blueprint for addressing tech debt in their organizations.

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avatar for Leah Sauerstrom

Leah Sauerstrom

Technology Support Analyst, North Carolina State University

Keith Medlin

IT Director, North Carolina State University

Tuesday October 12, 2021 1:00pm - 1:50pm EDT
Zoom Meeting